|This is a master thesis detailing the development and design
of a policy design model for the city of Trondheim, Norway.
The purpose has been to improve policy making in Trondheim
municipality toward more meaningful and future proof policies
for the citizens. Trondheim municipality runs a city of more than
190.000 inhabitants, with a multitude of responsibilities for
education, welfare, sanitation, infrastructure, city development,
business and culture. In this thesis we have leveraged qualitative
insights from interviews, workshops and obervations of the
political process to explore how the political process and the
citizens can be strategically integrated through futuring and
prototyping. This resulted in a conceptual model for policy
design with 5 steps, one of which has been tested with positive
results in a workshop with 5 city council politicians.