Urban Heritage Facility Management
Abstract
This dissertation explores and introduces the novel term Urban Heritage Facility Management (UHFM), which is defined as an urban-scale function that integrates the management of all the supporting services to the people, places, processes, and technologies necessary for the preservation of the heritage value, significance, authenticity, and the visual quality of the urban heritage area. In a brief manner, UHFM’s scope is to take care of everything else outside of the routine tasks of conservators and heritage authorities. Through case studies of three Norwegian World Heritage sites, Røros, Rjukan, and Notodden, the doctoral thesis seeks to validate the theoretical keypoints of UHFM and create a framework for managing facilities in urban heritage areas, particularly World Heritage sites.
The first phase of this doctoral research explores the existing body of literature through a rigorous scoping literature review process, extracting 33 theoretical keypoints in the field of UHFM. This part of the doctoral study examines the intersection between urban-scale heritage conservation and the Urban FM as an expansion of the facility management discipline. This research phase clarifies the subtle details of the context, identifies areas where current frameworks are lacking, and emphasizes the importance of UHFM in the complex structure of sustainable urban environment dynamics. This doctoral study then identifies the scope of UHFM using a narrative methodology, closely examining urban-scale support services in World Heritage sites. This part of the dissertation concludes by emphasizing comparisons between facility management at the building level and on an urban scale. World Heritage (WH) sites were included in the comparison table to provide a specific context of the urban built environment. The doctoral thesis examines the rationale behind the comparison of urban environments and buildings, using a narrative approach to justify the examination of the core business of urban environments, including WH sites, emphasizing the importance of urban-scale support services in maintaining the daily functioning and well-being of the people as the main stakeholders, outside the tasks of conservators and heritage authorities.
The UHFM framework, as the novelty of this doctoral thesis, is obtained from crosssectioning the 33 UHFM theoretical keypoints, the possible urban-scale support services to be provided, and the validation process by conducting interviews, correspondence, and data collection in the three Norwegian case studies. The framework is a detailed matrix that aligns the tasks of technical department clusters with UHFM steps, including the novel last step, «monitoring and evaluation,» providing a clear understanding of how to manage urban-scale support services in order to find the balance between urban heritage preservation and the demand for modern development.
This Ph.D. dissertation serves as a valuable resource for scholars and professionals by providing guidance on the complex, yet fragile, field of UHFM. It contributes to the development of sustainable urban environments by managing urban-scale facilities that preserve the urban heritage’s outstanding universal value, significance, authenticity, and visual quality.
Has parts
Paper 1: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka; Lohne, Jardar. Urban heritage facility management: A scoping review. Applied Sciences 2021 ;Volum 11.(20) s. – Published by MDPI. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. Available at: https://doi.org/10.3390/app11209443Paper 2: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka; Lohne, Jardar. Identifying Urban Heritage Facility Management Support Services Considering World Heritage Sites. Urban Science 2023 ;Volum 7.(2) s. - Published by MDPI. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. Available at: http://dx.doi.org/10.3390/urbansci7020052
Paper 3: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka; Lohne, Jardar. Urban Heritage Facility Management: A Conceptual Framework for the Provision of Urban-Scale Support Services in Norwegian World Heritage Sites. Heritage — Open Access Journal of Knowledge, Conservation and Management of Cultural and Natural Heritage 2024 ;Volum 7.(3) s. 1372-1399. Published by MDPI. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. Available at: http://dx.doi.org/10.3390/heritage7030066
Paper 4: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka. Systemic approaches in revitalization of Semarang old city heritage site: from neglected area to tourism destination. I: 7th International academic conference on Places and Technologies. Belgrade: University of Belgrade, Faculty of Architecture 2020 ISBN 978-86-7924-240-2. s. 322-329. Published by University of Belgrade, Faculty of Architecture Belgrade. Available at: http://dx.doi.org/10.18485/arh_pt.2020.7.ch38
Paper 5: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka. Identifying Overtourism Impacts on the Informal Sector's Livelihoods in Urban Heritage Area. IOP Conference Series: Earth and Environmental Science (EES) 2021 ;Volum 738.(012044) s. – Published by IOP Publishing. Content from this work may be used under the terms of the Creative Commons Attribution 3.0 licence. Available at: http://dx.doi.org/10.1088/1755-1315/738/1/012044
Paper 6: Prabowo, Bintang Noor; Hjelseth, Eilif; Temeljotov Salaj, Alenka. HBIM application in historic town: A scoping literature review. I: ECPPM 2022 - eWork and eBusiness in Architecture, Engineering and Construction 2022. CRC Press 2023 ISBN 978-1-003-35422-2. s. 277-284. Published by CRC Press. Copyright © 2023 The Authors. Available at: http://dx.doi.org/10.1201/9781003354222-36
Paper 7: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka. Urban heritage and the four pillars of sustainability: Urban-scale facility management in the World Heritage sites. IOP Conference Series: Earth and Environmental Science (EES) 2023 ;Volum 1196. s. - Content from this work may be used under the terms of the Creative Commons Attribution 3.0 licence. Available at: http://dx.doi.org/10.1088/1755-1315/1196/1/012105
Paper 8: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka. The older adults in the smart urban heritage area: A mini-scoping review of inclusivity in the World Heritage sites. IFAC-PapersOnLine 2023 ;Volum 56.(2) s. 9570-9575. Published by Elsevier. This is an open access article under the CC BY-NC-ND license. Available at: http://dx.doi.org/10.1016/j.ifacol.2023.10.259
Paper 9: Prabowo, Bintang Noor; Temeljotov Salaj, Alenka, Johansen, Agnar. From Classical Management Theory to Urban Heritage Facility Management: Mobility and Accessibility in Urban Heritage Areas. The 8th Conference of Interdisciplinary Research on Real Estate (CIRRE), Belgrade, 2023. Available at: https://doi.org/10.18485/arh_pt.2024.8.ch77