Value Chain Integration – A Framework for Assessment
Chapter
Accepted version
Åpne
Permanent lenke
https://hdl.handle.net/11250/2736045Utgivelsesdato
2020Metadata
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Originalversjon
http://dx.doi.org/10.1007/978-3-030-57993-7_28Sammendrag
Despite an abundance of research on the topic, firms continue to struggle with integrating their value chains in order to create and deliver more value to customers. Silo-thinking (rather than systems-thinking) is a typical symptom of poorly integrated value chains. In this paper, we explore the enablers of better value chain integration, before developing and presenting a framework that can be used for assessing the maturity of value chain integration in organizations. We draw on practical insights from a multiple case study of several diverse companies currently working with the systematic integration of their value chains.