Browsing Institutt for design by Author "Lintho Bue, Oda"
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Towards Inclusive Service Design in the Digital Society: Current Practices and Future Recommendations
Lintho Bue, Oda; Begnum, Miriam E. Nes (Chapter, 2018)The field of service design(SD)is fast growing. SD methodology focuses on ensuring positive user experiences across types of touch-points, types of mediums used (digital, paper, TV, radio etc.), devices (mobile, web), ...