dc.description.abstract | Increasing demands for energy in Norwegian households are stretching the capacity of the
electrical grid to its limits. To avoid having to expand the electrical grid, peak loads must
be reduced, and power companies are dependent on energy consumers to distribute their
energy use more evenly throughout the day. Smart Meters are to be installed in every Norwegian
household within January 1st, 2019, and can help provide customers with the information
and control needed in order to achieve peak reductions.
Demo Steinkjer is a national project testing new solutions for energy usage, and is currently
running a project testing a tariff which focuses on increasing electricity prices when the grid
is heavily loaded. They plan to use a tablet display to inform users about consumption and
pricing. However, it is not determined what kind of, and how, this information should be
communicated.
This thesis explores how such a display tool should be developed in terms of context of use,
user requirements, and design. Based on findings obtained from literature reviews, a survey
and a focus group, a prototype has been developed and tested on potential users. The research
has been carried out following theDesign and Creation strategy andHuman-centered
design for interactive systems.
The research showed that a majority of our participants to a little extent reflect upon their
energy consumption. However, many expressed a willingness to adapt their energy consumption
according to information given to them. In order to take action, users should be
provided with concise information, and a visualization of energy consumption should focus
on readability rather than detail in data. Test participants found the display tool useful for
handling the tariff and gaining better control of their energy consumption and costs. Appliance
control, preferably automatic, was considered themost interesting and useful feature.
A display tool should cover the needs of its potential users, and not simply force them into
solving the needs of the power companies. Users show willingness to change behavior and
adopt new technology, but only if they are providedwith the appropriate tools that help them
achieve their goals in their everyday lives. | |