Web Accessibility in Higher Education in Norway: To What Extent are University Websites Accessible?
Journal article, Peer reviewed
Published version
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Date
2023Metadata
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- Institutt for design [1096]
- Publikasjoner fra CRIStin - NTNU [37959]
Original version
Lecture Notes in Computer Science (LNCS). 2023, LNCS 14142 111-122. 10.1007/978-3-031-42280-5_7Abstract
University websites should be accessible and easy to navigate for all users, regardless of their ability or disability. However, many university websites still have inaccessible features, even in countries where web accessibility is a legal requirement for public organizations. This study aims to investigate the accessibility of Norwegian university websites using both manual and tool-based evaluation methods. The results reveal significant accessibility violations in 6 of 10 websites, despite the implementation of regulatory frameworks since 2013. The most common violations include an absence of alternative text and very low contrast. Other frequent violations are a lack of keyboard support, lengthy navigation, empty buttons, missing form labels, empty links, and empty headings. These issues are considered critical and need to be addressed urgently because incorrect design elements and navigation problems can cause confusion and loss of control for users, particularly those relying on screen readers. The study indicates that the above-mentioned violations result from insufficient awareness and understanding of the accessibility prerequisites of individuals with a wide variety of characteristics. Web Accessibility in Higher Education in Norway: To What Extent are University Websites Accessible?