In an increasingly connected world, web-based applications have become essential, offering convenience and cost savings for both individuals and businesses. However, these solutions are transmitting tremendous amounts of data over the internet, which comes at an environmental cost. The Information and Communications Technology (ICT) sector contributes to significant carbon emissions, due to its high electricity demand. If we are to meet the goals of the Paris Agreement, emissions must be cut across all industries, including the ICT sector.
This Master's thesis explores the carbon footprint of the web, and investigates strategies to reduce the footprint of web products, recognizing a lack in practical and comprehensive guidelines specifically targeting this issue. To address this, a novel methodology - Sustainable BizDevOps - is proposed. This methodology merges widely adopted principles from DevOps and BizDevOps approaches, coupled with insights from a literature review, focus group discussions, and semi-structured interviews with professionals. Sustainable BizDevOps offers concrete actions to be adopted throughout the life cycle of developing sustainable web products.
The study employed qualitative research methods, more specifically grounded theory. The empirical study aimed at gathering qualitative data in form of valuable insights into participants' experiences, perspectives, and opinions. Through a systematic and iterative process of coding, data gathering and analysis, several actions for sustainable web development and operations were identified. Participants were selected based on their expertise, ensuring a diverse and knowledgeable group of professionals.
Aiming to provide a set of practical solutions and raising awareness about the environmental impact of the web and its services, this study presents Sustainable BizDevOps as a potential catalyst for professionals to embrace more sustainable practices in web product development and operation. By stimulating further research and advocating for actionable steps, this work aspires to influence a path forward that aligns the digital industry with sustainable environmental practices.