Sammendrag
Transitioning into university can be a time for new beginnings and new friendships whilst for others it can be a time that is experienced more challenging. The aim of this study is to increase student situational awareness when transitioning into higher edu-cation, and thereby promoting health and improving the student’s overall wellness.
The information flow and how the students experience this have been investigated us-ing theories to analyse how they experience situational awareness. Qualitative meth-ods and methods from service design and have been used to map the students and the involved stakeholders’ interests and needs. The theories used are field studies, service safari, document analysis, interviews, goal directed task analysis, and service blueprint. In thesis uses empiric and service design methods. Qualitative methods have been used to find the student' information requirements. There have been found several weaknesses in the information provided to the students and the timing of them. Many of these are to do with not being aware of the information and information overload. Suggestions on how to resolve this has been done based on principles in sit-uation awareness and the students themselves. The situational awareness require-ments the students have were compared to the student 10 sustainability Goals devel-oped at Sit Labs NTNU, Trondheim.
