Innovation in the public sector is the subject of this thesis. As innovation is a driving force in the private sector, it has yet to receive the same in the public sector. The connection between the public sector organizations and different groups, such as; citizens, private companies, and its sectorial environment, is highlighted as vital for innovation. This paper illuminates innovation and addresses the relationship between the literature on innovation and the selected policy documents through textual analysis to understand the documents and the literature in innovation. Innovation journey, innovative organizations, employee role, competency, digitization, ICT, user-centric focus, and a standard ecosystem and better collaboration between the public and private sectors are the primary keys of this thesis. Challenges such as demographic and climate change are also gone through. An analytical framework is assembled and applied through a textual analysis of the policy documents. The policy documents included for analysis in the thesis are:
Public Health Report. Good health – a common responsibility. Meld.St.34 (2012-2013) Digital Agenda for Norway in Brief. Meld. St. 27 (2015-2016) Report to StortingEn innovativ offentlig sektor – kultur, ledelse og kompetanse. Meld. St. 30 (2019 – 2020) One digital public sector: Digital strategy for the public sector 2019–2025
The study finds that innovation is emphasized as an essential activity, where all actors, i.e., the government, politicians, leaders, and employees, play a prominent part, together with private, public, educational, and research sectors. This thesis hopes to inspire further research in public sector innovation.