Prototyping, Implementing, and Evaluating Haptic Experiences in Mobile Phones

Abstract

Haptic feedback is a design element and microinteraction used in user interfaces to improve the user experience and provide tactile feedback to users. Haptic feedback is not currently embedded in the design process, meaning it is often left out and an afterthought in mobile applications. This study gains insights from interviews that explore smartphone users’ perceptions, opinions, attitudes, and previous experiences with haptic feedback on mobile devices and the process of developers and designers implementing haptics in mobile applications. It reviews haptic feedback evaluation methods and guidelines through a literature review. It ends with an evaluation method for designers and developers to examine and evaluate haptic feedback in mobile applications. It also provides a quiz titled HapticFinder to aid designers in learning haptic feedback best practices and results in providing a system haptic based on the use case for the implementation status.