Total Quality Management and Quality Circles in the Digital Lean Manufacturing World
Peer reviewed, Journal article
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Original versionIFIP Advances in Information and Communication Technology. 2019, 566 3-11. 10.1007/978-3-030-30000-5_1
In this paper, the authors present practical insights in order to propose a Quality Management Framework for Digital Lean Manufacturing. The rationale behind this proposed framework is that the individual ISO 9000:2015 Quality Management pillars are rather different when it comes to their objectives and their tasks at hand when using Human capabilities and/or Digital technologies capabilities in a strategic way for (i) Quality Planning, (ii) Quality Control, (iii) Quality Assurance, and (iv) Quality Improvement in the context of the emerging paradigm of Digital Lean Manufacturing Systems.