| dc.description.abstract | Digitalization has become an important trend in many industries with a fast-paced market. But the
construction industry is behind digitalization in comparison with other industries. The reason for
the lack of development is different. Many companies are not aware of the benefits of digitalization.
Some are aware of but are risk-averse companies. Some are preoccupied with projects and cannot
find time to act. There are some commercial tools for measuring digital maturity. The main
challenge is developing a framework which can measure better than existing ones. The
characteristic and process of such a framework were unclear at the beginning of this research effort.
For attaining the research purpose, the deductive approach applied in the thesis as well as
inductive. Analysis of data was qualitative, and the strategy was innovative exploratory. Literature
review contributes to identifying some digital maturity tools in manufacturing and construction.
With the evaluation of tools, research gaps identified. The initial process of measuring digital maturity
suggested. This model is inspired by performance measurement systems. The second and main
step of the thesis was developing a holistic digital maturity framework using Pentagon model. The
process progressed until making a framework. The current research shows the building blocks of
digital maturity framework (DMF). This framework is a useful guide for companies and
researchers toward the main components of digital maturity framework. In addition, it is a
familiarity with less considered criteria which are friendship, informal power, trust, etc. The thesis
suggests the other researchers implement the framework in the real world with expert’s contribution. | |
