Browsing Institutt for internasjonal forretningsdrift by Subject "Customer satisfaction"
Now showing items 1-1 of 1
-
Determinants of customer satisfaction: a study of grocery stores in Norway
(Master thesis, 2017)Purpose: In recent times, grocery stores (superstores) can be considered as one of the basic needs of every person. The main purpose of this study therefore, is to find out what factors effect customer satisfaction of ...