Browsing Institutt for internasjonal forretningsdrift by Author "Karjaluoto, Heikki"
Now showing items 1-8 of 8
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Consumption values and mobile banking services: understanding the urban–rural dichotomy in a developing economy
Karjaluoto, Heikki; Glavee-Geo, Richard; Ramdhony, Dineshwar; Shaikh, Aijaz A.; Hurpaul, Ashna (Peer reviewed; Journal article, 2021)Purpose This study develops a theoretical model of consumption values regarding the technology adoption of mobile banking (m-banking) services, with the financial service sector as the empirical context. This study aims ... -
Drivers and outcomes of consumer engagement: Insights from mobile money usage in Ghana
Glavee-Geo, Richard; Shaikh, Aijaz A.; Karjaluoto, Heikki; Hinson, Robert (Peer reviewed; Journal article, 2019)Purpose – The purpose of this study is to examine the drivers of consumer engagement and its consequences via the experiences of mobile money services’ users in Ghana, and to discuss its implications for the society, ... -
Exploring the nexus between financial sector reforms and the emergence of digital banking culture – Evidences from a developing country
Shaikh, Aijaz; Glavee-Geo, Richard; Karjaluoto, Heikki (Journal article; Peer reviewed, 2017)Several financial and banking sector reform programs were instituted in different countries over the last three decades. The underlining purpose of these reforms was largely to improve banking sector supervision and ... -
How is the use of mobile money services transforming lives in Ghana?
Shaikh, Aijaz A.; GLAVEE-GEO, RICHARD; Karjaluoto, Heikki; Hinson, Robert Ebo (Chapter, 2019)Mobile money (MM) is considered a revolutionary phenomenon in the developing world and relies on basic mobile handsets capable of voice and SMS or text. This chapter assesses the potential of mobile phones as a delivery ... -
How Relevant Are Risk Perceptions, Effort, and Performance Expectancy in Mobile Banking Adoption?
Shaikh, Ahmed A.; Glavee-Geo, Richard; Karjaluoto, Heikki (Journal article; Peer reviewed, 2018)This article provides a comprehensive overview of the adoption process using evidence from m-banking adoption in Pakistan. A survey design was used and 189 responses were received from across Pakistan and analyzed using ... -
Mobile banking services adoption in Pakistan: are there gender differences?
Glavee-Geo, Richard; Shaikh, Aijaz Ahmed; Karjaluoto, Heikki (Journal article; Peer reviewed, 2017)Purpose The purpose of this paper is to provide a comprehensive insight into the deciding factors affecting an individual’s intention to adopt mobile banking (m-banking) services in Pakistan. Design/methodology/approach A ... -
Mobile money as a driver of digital financial inclusion
Shaikh, Aijaz A.; Glavee-Geo, Richard; Karjaluoto, Heikki; Hinson, Robert (Peer reviewed; Journal article, 2023)Meeting the mobile money needs of the less privileged in developing and emerging markets opens up enormous possibilities for banks and newly emerged financial-technology firms. Many consider mobile money services a separate ... -
Social Network Brand Visibility (SNBV): Conceptualization and Empirical Evidence
Shaikh, Aijaz Ahmed; Glavee-Geo, Richard; Tudor, Adina-Gabriela; Chen, Zheng; Karjaluoto, Heikki (Chapter, 2018)Social media has become a new way of life that allows for real-time interaction among businesses (B2B) and consumers (P2P/C2C) as well as between business firms and consumers (B2C). Customers are increasingly accessing and ...