Communication in Building Design Management: A Comparative Study of Norway and Germany

Abstract

First-rate communication between design and construction site teams is imperative for the successful completion of architecture, engineering and construction (AEC) projects. Still, research carried out in Norwegian and German industry has identified a lack of literature and qualitative research in this area. Equally, there seems to be a tendency to underestimate the correlation between communication and efficiency in most construction projects. By addressing different factors affecting communication, reasons for communication, communication networks, communication channels and future needs in a comparative way, this paper aims to increase knowledge about and understanding of communication in the design-construction interface. An extensive literature review, a document study and indepth interviews were carried out, according to a qualitative approach. The findings are limited to the investigated cases. However, they do imply that there is a need for a better understanding of communication both in Norway and in Germany. Additionally, the research revealed a lack of knowledge and training in the use of ICT tools and team frameworks. By increasing the awareness of the communication challenges that exists, this study can help AEC practitioners and academics to solve communication problems between design and construction site teams.