Sensibility to the Role of Child Welfare Services in the Machinery of Stigma

Abstract

Sensibility to stigma in child welfare systems is important to prevent harmful acts against marginalised groups in society. This case analysis centres around one family in the child welfare service (CWS) that could be considered marginalised across several dimensions. The empirical material consists of three separate in-depth interviews with the child, their parents and their caseworker. We explore how the stigma attributed to the family was enhanced through the relationship with the CWS and the role stigmatisation played in the interactions between the family and the CWS. The analysis showed how the parents were constructed as ‘outsiders’, compared to the ideal; they lacked money, good looks, and character. Although the parents were somehow subjugated and the caseworker perceived them as submissive, they also resisted stigma in both open and subtle ways. However, this was not always sensed by the CWS. We discuss the importance of addressing stigma in all its forms and acknowledge that stigma is power, which is also intertwined with the broader policy. This is crucial knowledge to mitigate the role of the CWS in the stigma machine and in turn reduce structural bias within the CWS.