Gender Equality in Information Technology Processes: A Systematic Mapping Study

Abstract

Information Technology (IT) plays a key role in the world we live in. As such, its relation to the 17 Sustainable Development Goals (SDGs) stated by the United Nations to improve lives and health of the people and the planet is inexorable. In particular, the SDG 5 aims to enforce gender equality and states 9 Targets that drive the actions to achieve such goals. The lack of women within IT has been a concern for several years. In this context, the objective of this study is to get an overview of the state of the art on gender equality in IT processes. To do so, we conducted a Systematic Mapping Study to investigate the addressed targets, challenges, and potential best practices that have been put forward so far. The results we have obtained demonstrate the novelty of this field, as well as a set of opportunities and challenges that currently exist in this regard, such as the lack of best practices to address gender equality in IT processes and the need to develop proposals that solve this problem. All of this can be used as a starting point to identify open issues that help to promote research on this field and promote and enhance best practices towards a more socially sustainable basis for gender equality in and by IT.