| dc.description.abstract | Abstract Purpose – Increasing focus on sustainability, in general, climate change impact, circular economy and a substantial need for CO2 footprint reduction within the construction industry, requires new knowledge and processes regarding the existing buildings. To satisfy new laws and regulations for new buildings is an easier challenge in comparison with possibilities in existing building stock which has the biggest contribution to sustainability within the construction industry. The purpose of the study is to develop and present a standardized process for sustainable refurbishment which, in addition to technical aspects, has a goal to create “well-being” for stakeholders, people organizations in private and public businesses and society itself. Design/methodology/approach – The latest state of the art in the mentioned field has been assessed, and the developments along with potential future research focus have been identified. The process is presented in this paper, from the starting point of establishing the Norwegian standards in 1995 (NS 3454) until now, the development of the new CEN standard (prEN 17860:2022). The basic methodology designed for NS 3454 was improved through Nordic tools for indicator requirements SURE 1 (2011) and SURE 2 (2015). Further development of the tool was adopted by CEN TC 350 Sustainable Construction in 2017 with the aim to extend the good Nordic practices to the European level. In the paper, the design of the new standard prEN 17860:2022 is presented, from the process and content perspective, following the Nordic approach of standardized methodology and enhancing it with new dimensions and evaluation tools. Throughout the years, the standardized methodology, based on NS 3424, has been implemented in practical use for facility management in the Norwegian public sector. Positive experiences and feedback from this practical implementation have been taken into consideration in prEN 17680:2022. Findings – The authors present the guidance, developed as a process, leading facility managers and other stakeholders through sustainable refurbishment standards and rules to make a clear decision about their concrete investment. The tool enables decisions about all three sustainability pillars and better decisions for health, well-being and quality of life. All the characteristics of the standardized methodology from the Nordic approach were supplemented (technical aspects; adaptability; usability; social aspects; energy, water and operational impacts and quality of indoor environment including health aspects) and some new were added (economic, feasibility, climate resilience and embodied environmental impacts). The tool also presents a building performance profile for further service life. Social implications – Sustainable cities have been a focus for many years now from various perspectives such as SURE 1 or 2 and CEN TC 350. What these studies neglect is a clear and helpful guideline, supporting the FM, users and investors while deciding the operating and maintaining infrastructure in an urban environment. Better standardized forms give the possibility to make better climate-neutral choices and keep the well-being focus by choosing buildings with a potential for a long lifetime. Originality/value – The new focus of addressing all stakeholders, including people, promoting sustainable refurbishment by informing, engaging and empowering them to take the decisions. Keywords Sustainable refurbishment, Guideline, Standard, FM | en_US |
