Multisided platforms: Classification and analysis

Abstract

The multisided platform (MSP) is an essential business construct in the digital economy. Some of the largest companies in the world—including Google, Amazon, and eBay—exploit the MSP in their business models. Fundamental insights into the MSP are crucial to understand the business operations of the digital economy and how new innovative digital services are adopted in the market. The MSP ecosystem is complex and dynamic, and involves heterogeneous stakeholders with different business motivations. This paper classifies the various types of MSPs, distinguished by the network effect between user groups. Moreover, this paper shows how the original diffusion model of Frank Bass can be extended to analyze the temporal evolution of multisided platforms. Analytical models using coupled sets of ordinary differential equations are developed for several examples of two-sided platforms. For some of these examples, analytical solutions are found.

Multisided platforms: Classification and analysis