An Introduction to Digital Transformation

Abstract

Digital transformation has been one of the most studied phenomena in information systems (IS) and organizational science literature. With novel digital technologies emerging at a growing pace, it is important to understand what we have learned in over three decades of research and what we still need to understand in order to harness the full potential of such digital tools. In this chapter, we present a brief overview of digital transformation and develop a conceptual framework which we use as a basis of discussing the extant literature. The conceptual framework is also used as a means of positioning the empirical chapters presented in the rest of this edited volume. Finally, we discuss the role of context in digital transformation and identify some differences that span industry, domain, size class, and country of operation.