Shared goals, communication and mutual respect in multicultural staff teams: A relational coordination perspective
Peer reviewed, Journal article
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Original versionNursing Open. 2020, 1-9. 10.1002/nop2.704
Task interdependence among staff in nursing homes is high, and staff teams are typically composed of employees from different cultural backgrounds with varying levels of skills and qualifications. By applying relational coordination theory as an analytic lens, we investigated how communication and cooperation challenges are experienced and dealt with.