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dc.contributor.authorMorshedi, Maghsoud
dc.contributor.authorNoll, Josef
dc.contributor.authorKari, Raheleh
dc.date.accessioned2019-04-04T09:09:19Z
dc.date.available2019-04-04T09:09:19Z
dc.date.created2019-01-26T20:29:13Z
dc.date.issued2018
dc.identifier.isbn978-1-7281-0359-4
dc.identifier.urihttp://hdl.handle.net/11250/2593250
dc.description.abstractInternet of Things (IoT) is an emerging technology that expands wireless and mobile networks into heterogeneous network of connected devices. Trustable remote monitoring and management systems are required to establish a controlled environment for new services and devices in order to (i) improve the quality of existing services and (ii) enable novel services. However, monitoring and remote management can cause security and privacy concerns and thus affect the trust formation between customer and service provider. This paper introduces a trust model considering institutions as mediators to assess trustability of remote monitoring and management systems. The proposed model considers governance as an approach to audit remote monitoring and management systems and accordingly provides institutional assurance in form of certificate or labels in order to facilitate trust decision making and motivate trustworthy behaviors. The proposed model utilized the multi-metric method to measure governance criteria objectively and represent level of trustworthiness with A-F labels. Representing governance criteria with labels accompanied by color coding facilitates trust decision making based on application context or requirements for everyone regardless of level of expertise. Meanwhile, issuing trustworthiness certificate or A-F labels will encourage service providers to improve trustability of their remote monitoring and management approaches, which improve acceptability and efficiency of managed services.nb_NO
dc.language.isoengnb_NO
dc.publisherIEEEnb_NO
dc.relation.ispartofIEEE/ACM International Conference on Utility and Cloud Computing Companion (UCC Companion)
dc.titleBuilding Trustable Remote Monitoring and Management Systemsnb_NO
dc.typeChapternb_NO
dc.description.versionacceptedVersionnb_NO
dc.source.pagenumber213-219nb_NO
dc.identifier.cristin1665494
dc.description.localcode© 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.nb_NO
cristin.unitcode194,64,93,0
cristin.unitnameInstitutt for havromsoperasjoner og byggteknikk
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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