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dc.contributor.authorGamme, Inger Astrid Øygarden
dc.contributor.authorSeim, Eva Amdahl
dc.contributor.authorLodgaard, Eirin Anita
dc.contributor.authorAndersen, Bjørn Sørskot
dc.date.accessioned2017-11-16T12:09:35Z
dc.date.available2017-11-16T12:09:35Z
dc.date.created2017-01-25T11:13:35Z
dc.date.issued2017
dc.identifier.issn1754-2731
dc.identifier.urihttp://hdl.handle.net/11250/2466657
dc.description.abstractPurpose Many leisure boat manufacturers have thrived on designing and building highly customized boats based on longstanding traditions of craftsmanship. To achieve efficient value chains, it is not enough to optimize each process step, but also important to achieve a smooth flow through the dependencies between each process steps. The purpose of this paper is to focus on assessing enablers and disablers for operational integration in a craft-oriented small enterprise. Design/methodology/approach One case company has been studied, to identify enablers and disablers for operational integration in the value chain. The research methodology is based on semi-structured interviews with selected persons from different levels within the company. Findings The results indicate the importance of management promotion and support of integration and a strong relationship between foremen and operators. Furthermore, to avoid functional myopias, mechanisms to encourage horizontal integration could be useful. Small company and informal culture make integration easier. However, to further establish a common standardized platform, could be necessary. Even small physical barriers in the layout were experienced to affect the integration negatively. Research limitations/implications This has been an exploratory study of one single craft-oriented enterprise; hence it is difficult to generalize. Practical implications Based on empirical findings from the case study, recommendations on how to achieve better operational integration will be presented. Originality/value The research initiative provides knowledge experience of operational integration from a case study in one company within craft and artisan sector in Norway.nb_NO
dc.language.isoengnb_NO
dc.publisherEmeraldnb_NO
dc.titleOperational integration in a craft-oriented small enterprisenb_NO
dc.typeJournal articlenb_NO
dc.description.versionsubmittedVersionnb_NO
dc.source.volume29nb_NO
dc.source.journalThe TQM Journalnb_NO
dc.source.issue2nb_NO
dc.identifier.doi10.1108/TQM-01-2015-0009
dc.identifier.cristin1437278
dc.description.localcodeThis is a submitted manuscript of an article published by Emerald in TQM Journal, 2017nb_NO
cristin.unitcode194,61,15,0
cristin.unitcode194,64,55,0
cristin.unitnameInstitutt for byggekunst, prosjektering og forvaltning
cristin.unitnameInstitutt for produksjons- og kvalitetsteknikk
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.fulltextpostprint
cristin.qualitycode1


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