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Defining the characteristics of an expert in a social context through subjective evaluation

Holtskog, Halvor
Journal article, Peer reviewed
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URI
http://hdl.handle.net/11250/2461228
Date
2017
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  • Institutt for vareproduksjon og byggteknikk [543]
  • Publikasjoner fra CRIStin - NTNU [21889]
Original version
Journal of the Knowledge Economy. 2017, 8 (3), 1014-1031.   10.1007/s13132-015-0312-1
Abstract
Organizations are dealing with increasing demands for innovative and sustainable products and services at the same time as they have to maintain and improve quality and efficiency. This reality calls for a better understanding of the knowledge worker. This paper seeks to highlight some of the personality or personal characteristics of an expert or knowledge worker and to gain a deeper understanding of expert behavior in an organization or a project. The study is conducted as a survey directed to highly educated people engaged in product development on the global stage. This subjective self-assessment gives valuable results and brings about new knowledge in aligning characteristics of an expert to the traditional definition of craftsmen—emphasizing skills, commitment, and judgment. Such insight will have significant value for leaders when organizing and following up work done and driven by experts.
Publisher
Springer Verlag
Journal
Journal of the Knowledge Economy

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