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dc.contributor.authorKlemets, Joakim Henrik M
dc.contributor.authorEvjemo, Tor Erik
dc.contributor.authorKristiansen, Lill
dc.identifier.citationStudies in Health Technology and Informatics. 2013.nb_NO
dc.description.abstractPatients rely on the nurse call system when in need of nurses’ assistance, while nurses rely on the nurse call system to coordinate work. In order to handle the highly mobile nature of nurses’ work, a wireless nurse call system has been introduced at a Norwegian hospital. In light of findings from previous research that identify challenges associated with wireless nurse call systems, we have conducted qualitative and ethnographically inspired fieldwork, i.e. workshops including both ordinary and student nurses to describe nurses’ present system use. We further identify challenges related to wireless nurse call system usage, in particular how nurses manage the interruptive nature of wireless nurse calls so as to ensure continuous patient support. Our analysis acknowledges that High Reliability Organization (HRO) principles are transferable to a hospital organization. Based on our data, we propose improvements for design that hopefully can help reduce disruptive interruptions, ensure quick responses to patients, and further improve quality of care and patient safety. Further, we suggest that technology should facilitate and strengthen the redundancy of function.nb_NO
dc.publisherIOS Pressnb_NO
dc.rightsNavngivelse-Ikkekommersiell 4.0 Internasjonal*
dc.titleDesigning for Redundancy: Nurses Experiences with the Wireless Nurse Call Systemnb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.source.journalStudies in Health Technology and Informaticsnb_NO
dc.description.localcode© 2013 IMIA and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License.nb_NO
cristin.unitnameInstitutt for telematikk

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Navngivelse-Ikkekommersiell 4.0 Internasjonal
Med mindre annet er angitt, så er denne innførselen lisensiert som Navngivelse-Ikkekommersiell 4.0 Internasjonal