Browsing Institutt for internasjonal forretningsdrift by Author "Ilyas, Anam"
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Determinants of customer satisfaction: a study of grocery stores in Norway
Ilyas, Anam (Master thesis, 2017)Purpose: In recent times, grocery stores (superstores) can be considered as one of the basic needs of every person. The main purpose of this study therefore, is to find out what factors effect customer satisfaction of ... -
Digitalization trends and organizational structure: bureaucracy, ambidexterity or post‑bureaucracy?
Mustafa, Ghulam; Solli-Sæther, Hans; Bodolica, Virginia; Håvold, Jon Ivar; Ilyas, Anam (Journal article; Peer reviewed, 2022)Nowadays, the vast majority of forward-looking organizations is activating under the imperative of embracing digital transformation. This study aims to contribute to a more fine-grained understanding of the relationship ... -
Human side of digitalization: A study of organizational structure, leader and employee competencies, and work-life balance
Solli-Sæther, Hans; Håvold, Jon Ivar; Ilyas, Anam; Mustafa, Ghulam; Danielsen, Antoni Vike; Nujen, Bella (Working paper series;, Research report, 2019)