Blar i Institutt for internasjonal forretningsdrift på forfatter "Ekroll, Synnøve"
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FACTORS AFFECTING JOB SATISFACTION IN A PRIVATELY-OWNED HOTEL CHAIN IN NORWAY
Ekroll, Synnøve (Master thesis, 2019)This study investigates the drivers which influence job satisfaction on hotel employees in Norway, based on internal service quality in the service-profit chain model. The drivers chosen in this study is empowerment, ...