Browsing NTNU Open by Author "Vermeerbergen, Lander"
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‘Bringing the covert into the open’: A case study on technology appropriation and continuous improvement
Bal, Michiel; Benders, Jos; Vermeerbergen, Lander (Peer reviewed; Journal article, 2022)As end-users, employees appropriate technologies. Technology appropriation is generally conceived as a covert phenomenon. In particular, alternative ways and new purposes for which employees deploy technologies tend to ... -
Continu verbeteren in een Vlaams woonzorgcentrum: ook beter voor zorgverleners?
Bal, Michiel; Benders, Jos; Vermeerbergen, Lander (Journal article; Peer reviewed, 2019)Continu verbeteren (CVB) van werkprocessen maakt vanaf het begin van de 21e eeuw opmars in de zorg. Tot hiertoe bleef onduidelijk welke gevolgen dit heeft voor de kwaliteit van de arbeid bij zorgverleners. In dit artikel ... -
From silos to cells: Reducing repetitive jobs through sociotechnical redesign
Vermeerbergen, Lander; Pless, Sam; Van Hootegem, Geert; Benders, Jos (Journal article; Peer reviewed, 2018)Given the negative effects of repetitiveness on employees’ well-being, organisational performance and societal expenditure, it is desirable to reduce the number of repetitive jobs. So far, intervention strategies seeking ... -
Head-worn displays and job content: a systematic literature review
Bal, Michiel; Vermeerbergen, Lander; Dhondt, Steven; Benders, Jos (Peer reviewed; Journal article, 2021)Despite the emergence of head-worn displays at work around forty years ago, few studies have appeared about their impact on job content. To investigate this, a systematic literature review was conducted on these devices ... -
Managers Shaping the Service Triangle: Navigating Resident and Worker Interests Through Work Design in Nursing Homes
Vermeerbergen, Lander; McDermott, Aoife; Benders, Jos (Peer reviewed; Journal article, 2021)Managers play a key role in shaping the service triangle and navigating stakeholder interests within this. In health care, labor shortages are prompting consideration of the consequences of care delivery for service users ... -
Stijgen, dalen of toch status quo? De prevalentie van zelfsturende teams in België en Vlaanderen
Vereycken, Yennef; Benders, Josephus Gerardus; Delagrange, Hendrik; Van Hootegem, Geert; Vermeerbergen, Lander (Journal article; Peer reviewed, 2017)In 2010 wezen de beperkte cijfers in de richting van een stagnatie van het aantal zelfsturende teams (Benders et al., 2010). Dit artikel geeft een overzicht van recente empirische gegevens over de prevalentie van zelfsturende ... -
Structure Please; Continuous Improvement and Employee Consequences in a Dynamic Task Environment
Benders, Jos; Bal, Michiel; Vermeerbergen, Lander (Journal article; Peer reviewed, 2019)Whilst continuous improvement (CI) programs have had an enduring appeal for several decades, their sustainability has been a concern for almost as long. Sustaining a CI program requires permanent support of all its ...