An Appraisal Towards the Technological Improvement of Library Operations Management in Digital Era

Abstract

Operations management has turned into a challenging agenda for non-profitable organizations in the current competitive world. To better resolve such issue, technological and digital advancements pave the way to improve the efficiency of activities, and in this context, library serves significant potentials. This transformation within library, primarily demands for identification of activities contributing to the accomplishment of operations management, which is addressed in this paper through literature study in combination with field observations and discussion with librarians. This phase is followed by investigation of feasible digital technologies that potentially contribute to the upbuilding of the outlined activities. Given the current high-pace digital era, the findings of this study demonstrate that activities in library serve significant potential for digital promotion. For instance, material handling could take the advantage of autonomous mobile robots (AMRs) and artificial intelligence (AI). However, there are some limitations that are deemed essential to be considered prior to such transformation, and these barriers are articulated in this study.