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Non-verbal communication and expectation generation

Eikrem, Siril
Bachelor thesis
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no.ntnu:inspera:110854809:49508246.pdf (505.5Kb)
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https://hdl.handle.net/11250/3004468
Utgivelsesdato
2022
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  • Institutt for psykologi [2151]
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Nonverbal behavior (NB) has been proven to influence treatment in a provider-patient relationship. This thesis is taking part of a larger project that looks at the effects nonverbal behavior can have on treatment outcome and which NB lead to different treatment expectations. An experiment is created where three actresses that play the role as a health provider, are recorded introducing a treatment for heat pain to participants of the study. By using different channelized nonverbal behaviors, they are testing if the NBs can affect the feeling of pain in a clinical situation. This thesis examines whether the NBs in this study are reliable and valid. To test this, the NBs were coded by the bachelor students using a coding scheme. The data collected from the scheme was then conducted and analyzed in SPSS with one-way ANOVA and post hoc test. The results showed both reliability and validity in the nonverbal behaviors, and they can be used in the larger project. A secondary aim was made to test if there are any gender differences in reporting of pain intensity by using the same videos from the mother project in an online study. With the answers from 100 participants, a survey collected data that was conducted with a repeated measures ANOVA analyze. The results gave no significant differences between males and females in their report of pain. Due to the design of this study, it is not possible to draw conclusions about whether these results are generalizable. Further studies should therefore test gender differences with more participants and with other designs.
 
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