Blar i Fakultet for informasjonsteknologi og elektroteknikk (IE) på tidsskrift "The Information Society"
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Standardization of work: Co-constructed practice
(Journal article; Peer reviewed, 2007)There is strong pressure to achieve greater uniformity, standardization and application of best practices in the service professions, a sector that is growing in presence and importance. At the same time, there is a ...