Big data and analytics have been credited with being a revolution that will radically transform the way firms do business. Nevertheless, the process of adopting and diffusing big data analytics, as well as actions taken ...

The present study advances our understanding of human-AI interactions, by identifying and analyzing chatbot affordances in prior research. The results of this review consolidate research findings on chatbots’ affordances, ...

This study uses complexity theory to understand the causal patterns of factors that stimulate students’ intention to continue studies in computer science (CS). To this end, it identifies gains and barriers as essential ...

With big data growing rapidly in importance over the past few years, academics and practitioners have been considering the means through which they can incorporate the shifts these technologies bring into their competitive ...

Increasing problems connected with excessive Internet use can be observed all over the world. Internet addiction is defined as excessive involvement in the Internet with negative consequences. The main aim of the study was ...

Prompted by the popularity of social commerce in the past few years, this study seeks to examine how online reviews influence consumer’s tendency to engage in word-of-mouth (WOM). We investigate how different aspects ...

This research examines the combined effect of positive and negative emotions on online shopping behaviour when customers use personalised services. Data from 421 customers, experiences with personalised online shopping, ...

Educating social innovators in higher education is of great importance as many societal challenges exist. This study combines experiential learning with ICT tools to provide students with the needed competences and experiences ...

Social Innovation is gaining popularity as an approach to address societal challenges. Governments, charities, NGOS and organizations are taking up the role of facilitating citizens participation into social innovation ...