Blar i NTNU Open på forfatter "Pappas, Ilias"
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A Stage Model for Uncovering Inertia in Big Data Analytics Adoption
Mikalef, Patrick; Krogstie, John; van de wetering, Rogier; Pappas, Ilias (Chapter, 2018)Big data and analytics have been credited with being a revolution that will radically transform the way firms do business. Nevertheless, the process of adopting and diffusing big data analytics, as well as actions taken ... -
Achieving agility and quality in product development -an empirical study of hardware startups
Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Pappas, Ilias; Jaccheri, Maria Letizia (Peer reviewed; Journal article, 2020)Context: Startups aim at scaling their business, often by developing innovative products with limited human and financial resources. The development of software products in the startup context is known as opportunistic, ... -
Affordances in Human-Chatbot Interaction: A Review of the Literature.
Mygland, Morten Johan; Schibbye, Morten; Pappas, Ilias; Vasilakopoulou, Polyxeni (Peer reviewed; Journal article, 2021)The present study advances our understanding of human-AI interactions, by identifying and analyzing chatbot affordances in prior research. The results of this review consolidate research findings on chatbots’ affordances, ... -
AI/Human Augmentation: A Study on Chatbot – Human Agent Handovers
Vassilakopoulou, Polyxeni; Pappas, Ilias (Peer reviewed; Journal article, 2022)The combination of chatbots with live chats supported by human agents creates a new type of man-machine coordination problem. Prior research on chatbot interactions has focused mostly on the interaction between end users ... -
An Exploratory Study on the Influence of Cognitive and Affective Characteristics in Programming-Based Making Activities
Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail; Sampson, Demetrios G. (Chapter, 2017)Programming-based making activities are at the core of teaching strategies to engage young students in learning programming for developing computational thinking skills. Despite the initial evidences of enthusiastic ... -
Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach
Hossain, Mohammad Alamgir; Quaddus, Mohammed; Warren, Matthew; Akter, Shahriar; Pappas, Ilias (Peer reviewed; Journal article, 2022)Cyberbullying behavior (CB) on social media is complex because its perpetrators exhibit varied demographic characteristics and personalities. Prior studies have applied Big Five (Big5) and Dark Tetrads (Dark4) personality ... -
Assessing Student Behavior in Computer Science Education with an fsQCA Approach: The Role of Gains and Barriers
Pappas, Ilias; Giannakos, Michail; Jaccheri, Maria Letizia; Sampson, Demetrios G (Journal article; Peer reviewed, 2017)This study uses complexity theory to understand the causal patterns of factors that stimulate students’ intention to continue studies in computer science (CS). To this end, it identifies gains and barriers as essential ... -
Big Data Analytics Affordances for Social Innovation: A Theoretical Framework
Pappas, Ilias; Thapa, Devinder (Peer reviewed; Journal article, 2021)This paper proposes a theoretical framework to identify the mechanisms by which actors perceive the affordances of big data analytics (BDA) and how institutional voids and supports enable or hinder the actualisation of ... -
Big data analytics capabilities: a systematic literature review and research agenda
Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Giannakos, Michail (Journal article; Peer reviewed, 2017)With big data growing rapidly in importance over the past few years, academics and practitioners have been considering the means through which they can incorporate the shifts these technologies bring into their competitive ... -
Big Data and Business Analytics Ecosystems: Paving the way towards digital transformation and sustainable societies
Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Krogstie, John; Lekakos, George (Journal article, 2018)The digitalization process and its outcomes in the 21st century accelerate transformation and the creation of sustainable societies. Our decisions, actions and even existence in the digital world generate data, which offer ... -
Big data and business analytics: A research agenda for realizing business value
Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Pavlou, Paul (Journal article; Peer reviewed, 2019) -
Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses
Polyviou, Ariana; Pappas, Ilias (Journal article; Peer reviewed, 2022)Metaverses refer to immersive virtual worlds in which people, places, and things of the physical world are represented by their digital representations. The wide adoption of metaverses is expected to widely disrupt the way ... -
Cultural and Personality Predictors of Facebook Intrusion: A Cross-Cultural Study
Błachnio, Agata; Przepiorka, Aneta; Benvenuti, Martina; Cannata, Davide; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias; Popa, Camelia; Seidman, Gwendolyn; Yu, Shu; Wu, Anise M.S.; Ben-Ezra, Menachem (Peer reviewed; Journal article, 2016)The increase in the number of users of social networking sites (SNS) has inspired intense efforts to determine intercultural differences between them. The main aim of the study was to investigate the cultural and personal ... -
Cultural Correlates of Internet Addiction
Błachnio, Agata; Przepiorka, Aneta; Gorbaniuk, Oleg; Benvenuti, Martina; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias; Popa, Camelia; Seidman, Gwendolyn; Wu, Anise MS; Yu, Shu; Ben-Ezra, Menachem (Journal article; Peer reviewed, 2019)Increasing problems connected with excessive Internet use can be observed all over the world. Internet addiction is defined as excessive involvement in the Internet with negative consequences. The main aim of the study was ... -
Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts
Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (Journal article; Peer reviewed, 2022) -
Designing social commerce platforms based on consumers ’ intentions
Mikalef, Patrick; Giannakos, Michail; Pappas, Ilias (Journal article; Peer reviewed, 2017)Social commerce has been gaining momentum over the last few years as a novel form of e- commerce, creating substantial changes for both businesses and consumers. However, little is known about how consumer behaviour is ... -
Determining consumer engagement in word-of-mouth: Trust and network ties in a social commerce setting
Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail; Sharma, Kshitij (Journal article; Peer reviewed, 2017)Prompted by the popularity of social commerce in the past few years, this study seeks to examine how online reviews influence consumer’s tendency to engage in word-of-mouth (WOM). We investigate how different aspects ... -
Developing a Social Innovation Methodology in the Web 2.0 Era
Vilarinho, Thomas; Floch, Jacqueline; Oliveira, Manuel Fradinho; Dinant, Inès; Pappas, Ilias; Mora, Simone (Chapter, 2018)The world is facing a growing number of societal challenges such as inequality rise, political upheaval, ageing population, etc. Governments are struggling to keep up to theirs existing service offers, making it difficult ... -
Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government
Vasilakopoulou, Polyxeni; Haug, Arve; Salvesen, Leif Martin; Pappas, Ilias (Journal article; Peer reviewed, 2022)Advancements in human/AI interactions led to smartification of public services via the use of chatbots. Here, we present findings from a clinical inquiry research project in a key public service organisation in Norway. In ... -
Does Resilience Matter for Supply Chain Performance in Disruptive Crises with Scarce Resources?
Queiroz, Maciel M.; Fosso Wamba, Samuel; Raut, Rakesh D.; Pappas, Ilias (Peer reviewed; Journal article, 2023)In today's disruptive world, firms and supply chains are facing massive disruptions, primarily owing to resource scarcity. We develop a model supported by the resilience and resource-based theories to assess supply chain ...