• A new QoE fairness index for QoE management 

      Hossfelt, Tobias; Skorin-Kapov, Lea; Heegaard, Poul Einar; Varela, Martin (Journal article; Peer reviewed, 2018)
      The user-centric management of networks and services focuses on the Quality of Experience (QoE) as perceived by the end user. In general, the goal is to maximize (or at least ensure an acceptable) QoE, while ensuring ...
    • Deriving QoE in Systems: From Fundamental Relationships to a QoE-based Service-level Quality Index 

      Hossfeld, Tobias; Heegaard, Poul Einar; Skorin-Kapov, Lea; Varela, Martin (Peer reviewed; Journal article, 2020)
      With Quality of Experience (QoE) research having made significant advances over the years, service and network providers aim at user-centric evaluation of the services provided in their system. The question arises how to ...
    • QoE Beyond the MOS: An In-Depth Look at QoE via Better Metrics and their Relation to MOS 

      Hossfelt, Tobias; Heegaard, Poul Einar; Varela, Martin; Möller, Sebastian (Journal article; Peer reviewed, 2016)
      While Quality of Experience (QoE) has advanced very significantly as a field in recent years, the methods used for analyzing it have not always kept pace. When QoE is studied, measured or estimated, practically all the ...