Blar i NTNU Open på forfatter "Nilsen, Martine Bye"
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Interpersonal traits on the facet level and job performance among call center employees : a case study
Nilsen, Martine Bye (Master thesis, 2017)Despite increased attention on facets of personality in recent years, few studies have investigated the relationship between the interpersonal traits and job performance among call center employees at that level. The purpose ...