Blar i NTNU Open på forfatter "Jøssang, Erling"
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Confront the Brutal Facts: Development of Responsibility in a High Reliability Organization
Jøssang, Erling (Master thesis, 2011)In 2004, Trondheim and Bodø Air Traffic Control Centres merged, as part of a strategic change program following the logic inherent in New Public Management. After a while, personnel conflicts led to a shortage of staff ...