Blar i NTNU Open på forfatter "Holm, Victoria Urdshals"
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The Effect of HR Practices on Employee and Customer Satisfaction - A Study of an Airport Infrastructure Manager
Sebastiampillai, Shaleen; Holm, Victoria Urdshals (Master thesis, 2017)Problem Statement: The aim of this study is to identify how the use of Human Resource (HR) practices are able to affect employee attitudes and behaviours, and how these in turn affect organizational performance measured ...