Artificial intelligence, real library - Final report for Project Laibro

Abstract

Artificial intelligence (AI) has the potential to transform library services and operations. This report presents the results from Project Laibro "Artificial Intelligence, Real Library," which aimed to chart the course for how the NTNU University Library should address the opportunities and challenges posed by artificial intelligence. The goal of the project was for NTNU Library to remain an adaptable and valuable resource for the entire university, as well as an active contributor to the development of the library sector.

The report presents a knowledge foundation and covers topics such as the drivers behind AI development (section 2); AI in academic libraries (section 3); experiences, expectations, and competence needs (section 4); mapping of the library's areas of operation and assessment of the possibilities for using AI in various tasks (section 5), divided into: service improvement, operational efficiency, strategic investments, and structural investments; and finally, the recommendation for the way forward (section 6).