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Development of an Introductory Seminar to help utilize patients’ waiting time at a MHC - A qualitative study of the user perspective

Krishan, Sucheta
Master thesis
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URI
http://hdl.handle.net/11250/281626
Date
2015
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  • Institutt for samfunnsmedisin og sykepleie [2607]
Abstract
Background:In Norway, mental health disorders are the second highest cause of people on

disability pension and the highest cause of lost working years. Due to this continuous increase

in the number of psychiatric patients, MHCs struggle to meet demand, thereby, resulting in

long waiting times for the treatment. This study tries to find what information is necessary for

patients to cope with their problems while waiting for the actual treatment to start. It will be

done by developing a pre-therapy introductory seminar, aimed at providing patients with the

relevant information and prepare them for active participation in the treatment.

Method:A qualitative method with semi-structured individual interviews was applied in this

study. Participants were strategically chosen in relation to the research question and data was

collected by interviewing 10 patients in two roundsof interviews at Trondheim and

Haugesund, respectively. Two rounds of interviews were conducted for achieving saturation

of data and to gain better insight information pertaining to the research question. The

interviews were audio taped and transcribed and were analyzed in four steps: (a) from raw

data to topics (b) from topics to codes (c) from codes to sense-carrying units (condensation)

and (d) from condensation to descriptions.

Results: Following three main themes are highlighted in results:

1. First topic describes why participants want information or why they think information

is necessary during waiting time. Participants feltthat information during the waiting

time will lead to better control over their own ailments with more insights and better

understanding of their situations

2. The second topic describes how information should be conveyed or how the

introductory seminar should be organized. Participants preferred oral information than

written and the information should be presented andexhibited in such a way that they

can make optimal use of the seminar. The participants also wanted information about

the institution and the personnel

3. The third topic describes what information the participants want or in other words

what should be the content of the introductory seminar. It was important for the

participants to receive information about the mental health in general, the course of

treatment, what types of treatment methods are available and how they could get these

treatments. This information can make the treatmentchoice easier and will help them

understand the benefits and side-effects of variousavailable treatment methods. The

3

main findings in this study corresponded largely with previous research and literature.

In addition to this, most participants thought thatuser involvement is important and it

is necessary to know how to be an active participant. Some of the participants wanted

to know what they can do themselves and how and wanted to understand their patient

rights at a MHC. Most participants also wanted to get information about various user

organizations that can help them cope with their problems.

Conclusions:This study shows that teaching / education is regarded as useful for patients

waiting for their treatment at a MHC. This could increase patients' knowledge about making

choices about their treatment and to be more activein their treatments. Most of the

participants wanted information about mental healthdisorders or general mental problems,

treatment methods and the outcomes. It was important that they had a role in their treatment,

including wanting more knowledge with regards to user involvement. Also, the necessity of

information about patient rights and user organizations emerged clearly from the participants

during interviews.
Publisher
NTNU

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