• The Ambiguous Impact of Performance Measurement on Service Quality 

      Tøssebro, Jan; Mjøen, Odd Morten; Bruteig, Rebekka (Peer reviewed; Journal article, 2022)
      Background: Performance measurement is growing in importance as a management tool in services for disabled people. Aim: The aim of this article is to add to the existing literature by exploring (a) the motivation for ...
    • Management and reforms in the Nordic hospital landscape 

      Kirchhoff, Ralf; Vik, Erlend; Aarseth, Turid (Journal article; Peer reviewed, 2019)
      Purpose: The purpose of this paper is to give a comprehensive and updated analysis of the available academic literature (2000–2016) on management and reforms in the Nordic hospital landscape. Design/methodology/approach: ...