Operationalizing Agile Methods: Examining Coherence in Large-Scale Agile Transformations

Abstract

Following the highly pervasive and effective use of agile methods for software development, attention has now turned to the much more difficult challenge of applying these methods in large scale, organization-wide development. However, identifying to what extent certain factors influence success and failure of sustaining large-scale agile transformations remains unclear and there is a lack of theoretical frameworks to guide such investigations. By adopting Normalization Process Theory and specifically ‘coherence’, we compare two large-scale agile transformation case studies and the different perspectives individuals and teams had when faced with the problem of operationalizing the agile method as part of their large-scale agile transformation. The key contributions of this work are: (i) this is a first attempt to present the results of a comparison between a successful and failed large-scale agile transformations; and (ii) we describe the challenges in understanding the rationale, differences, value, and roles associated with the methods to support the large-scale agile transformation. We also present future research for practitioners and academics on large-scale agile transformation.