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dc.contributor.authorLagesen, Vivian Anette
dc.contributor.authorSørensen, Knut Holtan
dc.date.accessioned2017-08-15T11:10:59Z
dc.date.available2017-08-15T11:10:59Z
dc.date.created2009-09-09T00:39:05Z
dc.date.issued2009
dc.identifier.citationEngineering Studies. 2009, 1 (2), 129|-149.nb_NO
dc.identifier.issn1937-8629
dc.identifier.urihttp://hdl.handle.net/11250/2450759
dc.description.abstractThis article shows how professional communication practices with customers are accounted for in software engineering. It looks at how communication and related activities are enacted and placed in relation to the so-called social/technical binary while also critically engaging with analyzing how this dualism is performed. Empirically, the article investigates how software engineering and communication with customers are framed in two settings: at one Norwegian university and in three Norwegian software companies. At the university, an effort was made to reframe software engineering as a communication-oriented rather than technically focused activity. However, faculty as well as students reproduced a technically focused framing of software engineering that externalizes communication. The framing observed in the companies was different, with less outspoken distinction between ‘technical’ and ‘social’ aspects. Rather, communication with customers was described as based and dependent on technical knowledge. However, a closer reading shows how the social/technical binary is maintained by a consistent reference to the technical in professional terms while communication is described in lay terms. Implications of this are discussed in the conclusion.nb_NO
dc.language.isoengnb_NO
dc.publisherTaylor & Francisnb_NO
dc.titleWalking the line? The enactment of the social/technical binary in software engineeringnb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.description.versionacceptedVersionnb_NO
dc.source.pagenumber129|-149nb_NO
dc.source.volume1nb_NO
dc.source.journalEngineering Studiesnb_NO
dc.source.issue2nb_NO
dc.identifier.doihttp://dx.doi.org/10.1080/19378620902911584
dc.identifier.cristin353013
dc.relation.projectEgen institusjon: 11nb_NO
dc.description.localcodeThis is an Accepted Manuscript of an article published by Taylor & Francis Group in Engineering Studies on 22 Jul 2009, available online: http://dx.doi.org/10.1080/19378620902911584nb_NO
cristin.unitcode194,62,40,0
cristin.unitnameInstitutt for tverrfaglige kulturstudier
cristin.ispublishedtrue
cristin.fulltextpostprint
cristin.qualitycode1


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