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dc.contributor.authorKourouthanassis, Panos
dc.contributor.authorMikalef, Patrick
dc.contributor.authorPappas, Ilias
dc.contributor.authorKostagiolas, Petros
dc.date.accessioned2017-03-21T11:07:10Z
dc.date.available2017-03-21T11:07:10Z
dc.date.created2017-03-20T13:23:31Z
dc.date.issued2017
dc.identifier.issn0378-7206
dc.identifier.urihttp://hdl.handle.net/11250/2434837
dc.description.abstractThis study explores the online information-seeking behaviour of travellers aspiring to accumulate travel-related information during their vacation planning. A theoretical model comprising information needs, online information sources, information barriers and personal characteristics is proposed to explain high degrees of information satisfaction in the online information space. Our theoretical propositions are validated through a survey (N = 764). The results of a configurational analysis, based on fuzzy-set qualitative comparative analysis, pinpointed 13 behavioural paths that equally explain travellers’ online information satisfaction. The paper includes a critical discussion on the theoretical and practical implication of the findings.nb_NO
dc.language.isoengnb_NO
dc.publisherElseviernb_NO
dc.titleExplaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristicsnb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.source.journalInformation & Managementnb_NO
dc.identifier.doihttp://dx.doi.org/10.1016/j.im.2017.03.004
dc.identifier.cristin1459660
dc.description.localcodeThis is the authors' manuscript to the article.nb_NO
cristin.unitcode194,63,10,0
cristin.unitnameInstitutt for datateknikk og informasjonsvitenskap
cristin.ispublishedfalse
cristin.fulltextpreprint
cristin.qualitycode2


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