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dc.contributor.authorHøiseth, Marikken
dc.contributor.authorKeitsch, Martina
dc.identifier.citationInternational Journal of Design 2015, 9(3):33-45nb_NO
dc.description.abstractThe use of medical products differs from so-called everyday products in that people need them, rather than have a special desire to use them, and also because the use contexts often relate to care. For human-centered designers, it is essential to understand stakeholders as well as use contexts, and more research is needed about how products and services can facilitate improved healthcare experiences. In this article, an understanding of stakeholders and use contexts in the case of children’s medical treatment is attempted through a phenomenological hermeneutics approach inspired by the views of Heidegger, Gadamer, and van Manen. We chose this approach because it encourages gaining an understanding of care as a phenomenon through an interpretative dialogue. Based on an analysis of interviews conducted with nurses and parents who have experienced medical treatment of children aged 0 to 3 years, we present five themes capturing the perspectives of the phenomenon of care in the case of children’s medical treatment. Another outcome of this analysis is an appraisal of phenomenological hermeneutics as a human-centered design approach and its utilization for the design of medical products. We argue that its strength lies in the dedication toward lived experience, responding to a human-centered view that acknowledges human agency, competence, and participation.nb_NO
dc.publisherInternational Journal of Designnb_NO
dc.rightsNavngivelse-Ikkekommersiell-IngenBearbeidelse 3.0 Norge*
dc.titleUsing Phenomenological Hermeneutics to Gain Understanding of Stakeholders in Healthcare Contextsnb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.source.journalInternational Journal of Designnb_NO
dc.description.localcode© 2015 Høiseth and Keitsch. Copyright for this article is retained by the authors, with first publication rights granted to the International Journal of Design. All journal content, except where otherwise noted, is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 License. By virtue of their appearance in this open-access journal, articles are free to use, with proper attribution, in educational and other non-commercial settings.nb_NO

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Navngivelse-Ikkekommersiell-IngenBearbeidelse 3.0 Norge
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