Browsing NTNU Open by Author "Kourouthanassis, Panos"
Now showing items 1-6 of 6
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Emotions in Motion: The Combined Effect of Positive and Negative Emotions on Personalised E-Commerce
Pappas, Ilias; Kourouthanassis, Panos; Papavlasopoulou, Sofia; Chrissikopoulos, Vassilios (Journal article; Peer reviewed, 2017)This research examines the combined effect of positive and negative emotions on online shopping behaviour when customers use personalised services. Data from 421 customers, experiences with personalised online shopping, ... -
Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics
Kourouthanassis, Panos; Mikalef, Patrick; Pappas, Ilias; Kostagiolas, Petros (Journal article; Peer reviewed, 2017)This study explores the online information-seeking behaviour of travellers aspiring to accumulate travel-related information during their vacation planning. A theoretical model comprising information needs, ... -
Explaining User Experience in Mobile Gaming Applications: An fsQCA Approach
Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Kourouthanassis, Panos (Journal article; Peer reviewed, 2019)Purpose In the complex ecosystem of mobile applications multiple factors have been used to explain users’ behavior, without though focusing on how different combinations of variables may affect user behavior. The purpose ... -
Fuzzy-Set Analysis to Understand User Experience in Mobile Applications
Pappas, Ilias; Mikalef, Patrick; Kourouthanassis, Panos; Giannakos, Michail (Chapter, 2017)This paper examines how price value, game content quality, positive and negative emotions, gender, and gameplay time interact with each other to explain high intention to download mobile applications, and specifically ... -
Motivations and emotions in social media: Explaining users' satisfaction with FsQCA
Pappas, Ilias; Papavlasopoulou, Sofia; Kourouthanassis, Panos; Mikalef, Patrick; Giannakos, Michail (Journal article; Peer reviewed, 2017)This study aims to explain how motivations and emotions combine to influence users’ satisfaction with social media. Motivations are decomposed into four attributes, entertainment, information, social-psychological, and ... -
Sense and sensibility in personalized e-commerce: How emotions rebalance the purchase intentions of persuaded customers
Pappas, Ilias; Kourouthanassis, Panos; Giannakos, Michail; Chrissikopoulos, Vassilios (Journal article; Peer reviewed, 2017)This research develops and tests a theoretical model of customer persuasion in personalized online shopping, building on information processing theory, and addressing cognitive and affective stages of the persuasion process. ...