Browsing NTNU Open by Author "Chalise, Ananda Raj"
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Impacts of language and cultural differences on service experience: A study of consumer hotel and restaurant experiences in Nepal
Chalise, Ananda Raj (Master thesis, 2018)There are several issues while communicating in languages other than the mother tongue. The impact of use of second language Nepali and its influence on the service experience in the trekking area especially in Annapurna ...