An Analysis of Web Content Accessibility of Municipality Websites for People with Disabilities in Norway: Web Accessibility of Norwegian Municipality Websites
Chapter, Peer reviewed
Published version
Permanent lenke
https://hdl.handle.net/11250/3134999Utgivelsesdato
2022Metadata
Vis full innførselSamlinger
- Institutt for datateknologi og informatikk [6620]
- Institutt for design [1086]
- Publikasjoner fra CRIStin - NTNU [37703]
Originalversjon
10.1145/3546155.3547272Sammendrag
Web accessibility is of crucial importance for people with disabilities to access online information and services in an effective manner. However, the lack of compliance with accessibility guidelines results in inequality in and exclusion from digital society. In this paper, we describe the problems of web accessibility identified in 356 municipality websites in Norway. The analysis has been carried out on the basis of the WCAG with two major evaluation tools: WAVE and TAW. Results show that none of the municipality websites meet an acceptable level of compliance. The websites violate an average of 40 checkpoints, of which many are Level A criteria that represent the minimum level of satisfaction of checkpoints. The most common violations are very low contrast, non-text content, empty button, missing form label, link purpose, info and relationships, and name, role, value criteria. Additionally, there is a weak negative correlation between the population of municipalities and the number of success criteria they violate.