Promoting Learners’ Engagement to Maximize Learning in a Synchronous Online Workshop: A Case Study Analysis from Different Perspectives

Abstract

As cloud computing becomes increasingly popular, the need for professionals with cyber security expertise for cloud platforms has become crucial. Continuous education initiatives are vital for ensuring that professionals stay current on the latest advances in cyber security for cloud computing. In this context, synchronous online workshops have emerged as a popular medium for delivering such educational programs, particularly given the flexibility and convenience they offer to learners. This study investigates the effectiveness of the Context Challenge Activity Feedback (CCAF) framework in promoting learners’ engagement to maximize learning in a synchronous online workshop on the Fundamentals of Cyber Security for Cloud Computing. It utilizes a mixed-methods approach to analyze post-workshop survey responses, colleagues’ feedback, and facilitator observations. Findings indicate that the CCAF framework successfully engages learners, fosters collaboration, and improves learning outcomes. Participants reported satisfaction and a likelihood to recommend the workshop. The study contributes insights into applying the CCAF framework in synchronous online workshops, particularly in cyber security and cloud computing education, and highlights the implications for instructional design and facilitation. Future research should explore the CCAF framework’s adaptability to various learning environments, instructional modalities, and the role of technology in engagement and collaboration.