dc.contributor.author | Mkansi, Marcia | |
dc.contributor.author | Mugurusi, Godfrey | |
dc.date.accessioned | 2024-01-03T12:19:39Z | |
dc.date.available | 2024-01-03T12:19:39Z | |
dc.date.created | 2023-01-23T11:10:53Z | |
dc.date.issued | 2023 | |
dc.identifier.issn | 1877-0509 | |
dc.identifier.uri | https://hdl.handle.net/11250/3109539 | |
dc.description.abstract | This paper explores the contextual influences of financial inclusion on e-grocery supply chain innovation. In particular, we explore how diverse financial models spur e-grocery supply chain innovations in a historical apartheid context of South Africa’s township and rural communities. The unique context of e-grocery retail companies and the inherited structures of apartheid townships in South Africa present a peculiar context where unfamiliar economic models and prohibited business activities present deep insights into how such markets function. Using the multi-case study approach, eight semi-structured interviews were conducted with grocery retailers that use mobile applications. Data were analyzed using ATLAS.ti. The findings show that bank payment options have not been designed with e-grocery adoption and supply chain innovation in mind. The evidence further shows that the financial inclusion options given specific enablers provide a platform for e-grocery markets to adopt e-business, innovate their business models, subsidize payment infrastructural costs, and minimize e -customers’ transactional trust and privacy concerns. This according to the findings, enables small firms to reach the digitally challenged market, whilst bridging the digital divide. | en_US |
dc.description.abstract | E-grocery supply chain innovation and financial inclusion: A framework | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Elsevier B. V. | en_US |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/deed.no | * |
dc.title | E-grocery supply chain innovation and financial inclusion: A framework | en_US |
dc.title.alternative | E-grocery supply chain innovation and financial inclusion: A framework | en_US |
dc.type | Peer reviewed | en_US |
dc.type | Journal article | en_US |
dc.description.version | publishedVersion | en_US |
dc.subject.nsi | VDP::Bedriftsøkonomi: 213 | en_US |
dc.subject.nsi | VDP::Business: 213 | en_US |
dc.source.pagenumber | 979-987 | en_US |
dc.source.volume | 217 | en_US |
dc.source.journal | Procedia Computer Science | en_US |
dc.identifier.doi | 10.1016/j.procs.2022.12.296 | |
dc.identifier.cristin | 2113094 | |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 | |