| dc.description.abstract | Refugees and other migrants face many challenges while adapting to a new life context. In the process of resettling into a new society, accessing information is essential for learning about new cultures, languages, customs, regulations and to be socially included. Such information is provided by various sources wanting to support people in need. ICTs facilitate such information sharing and communication. However, finding quality information remains a challenge. Quality information is updated, relevant, accessible, valid, secure and presented in a format and language which the information customer masters. Such information can empower its customers, facilitating their taking informed action to overcome their challenging situations and improving their transient life situation.
This research project presents a mobile platform facilitating collaborative construction of multilingual quality information. The platforms aims to empower people who are in the process of resettling into a new life context through increased knowledge of their surroundings. A prototype of the platform has been developed, piloted and evaluated with members of the target group as participants. The evaluation has produced result data which has been analyzed to assess how participants perceived the platform concept, its usability, trustworthiness and their motivation to use such a tool in real situations.
The main contributions of this thesis are design of a solution platform and an accompanying prototype, insights about the applicability of this proposed platform in real situations,possibilities for future work and a set of functionalities that contribute to trust in, and usability of the platform. | |
